Our Team

Brendan1niubusiness was created to help companies to grow with their customers through creating world class customer networks.

Our experience is that a powerful combination of data driven customer led growth strategy and efficient transformation, delivers exceptional ongoing business performance.

We work with leading companies across various industries from food to telecoms, financial services to community services.

Our team has more than 20 years international experience in strategy consulting, technology and program delivery working with major consulting and leading corporations. Including Accenture, Optus, Westpac & St George Bank.

Our specialist partners bring the best available capabilities to our solutions. Our partners include Greater Group (store experience), Blackdot (sales effectiveness).

Big4 Credentials | Track Record | Blue Chip Customers | Specialist Partners | 20 years experience

SERVICES

ASK US TO CREATE YOUR HIGH PERFORMANCE CUSTOMER NETWORK
or solve a specific gap in your current solution. We’ll build the right team of specialists to take the challenge


ICONS

GROW TRANSFORM PERFORM SERVICE (GTP)
our integrated GTP service brings the best strategy,
delivery and management solutions to you region
by region, market by market.

STRATEGY “GROW”
• Market Strategy
• Regional Plan
• Store Concept
• Investment Plan
• Operating Model

BUILD “TRANSFORM”
• Program Delivery
• Site Acquisition
• Store Build

MANAGE “PERFORM”
• Fast Start Program
• High Performance Benchmarking
• Dashboard performance

Case Studies

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BANK OF MELBOURNE
The Westpac Group wanted a local bank concept that would break down the physical and emotional barriers between customers and staff.
The expansion created a new local bank for Victoria, creating a new brand, new retail based store concept, new staffing and new performance model achieving a 100+ stores expansion 10 formats Including mobile bank 100% increase in new customers.
 

case1

OPTUS/SINGTEL
As Part of the OPTUS/SINGTEL rebrand in Australia, Greater Group were appointed as a head contractor to manage a nationwide rollout of 300 stores end to end…re-opening up to 20 stores a month nationally. niubusiness partnered with Greater Group to ensure the engagement was setup for success and that the cost, time & quality objectives were met. Together we achieve a capex reduction of ~35% and a reduction in time to build from 17 to 15 days.
5 FORMATS optimisation, 300 STORE rollout, 30% reduction in capex,19% increase in sales.

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